January 23rd, 2017

If you want to be a more effective communicator, have more productive meetings, and have people respect you more – skip the verbal hugs. “Sounds good Jim, but what the heck is a verbal hug?” Good question. A verbal hug is used to soften the blow of a message you believe is going to be difficult to hear. By adding extraneous information that you may or may not believe, you offer a verbal hug, hoping it will make what you are really trying to say more palatable. This can become…

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January 16th, 2017

Running a business is a wild ride and there are a lot of surprises along the way. But I think the thing that surprises me most is that I have learned more about business and leadership in the last five years than I did in the previous 30 years. This is part two in a two-part series of the five most surprising things about business that leadership teams need to learn. (You can read part one here.) 4) There’s No Such Thing As a “Unique” Business I hear, “But my business is…

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January 12th, 2017

Running a business is a wild ride and there are a lot of surprises along the way. But I think the thing that surprises me most is that I have learned more about business and leadership in the last five years than I did in the previous 30 years. This is part one in a two-part series of the five most surprising things about business that leadership teams need to learn. 1) Business Is a Skill That Can Be Learned We all know business people who have the Midas touch: “Everything he touches…

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